sample resume

Account Collector Resume

Account Collectors are responsible for searching and notifying customers of delinquent accounts by telephone or personal visit in order to request payment. Other duties are: receiving payment from customer and adding the amount to the customer's account; sending statements to the credit department if the customer doesn't respond; developing repossession activities or service disconnection for the customers with delinquent accounts or keeping records of the customer's accounts.


Among the duties mentioned above, Account Collectors have to sort correspondence and to perform clerical duties like answering correspondence or writing reports; they also perform administrative functions for assigned accounts like recording address changes or updating account information. These professional workers are also responsible for arranging for debt repayment or for establishing repayment schedules.

Your Account Collector resume needs to start with the contact information with an introduction and a short qualifications summary. Then you have to add the objective statement. The objective statement has to present your desire to apply for the job offered by the company and the skills and qualifications you have to gain it. The next section of your Resume has to be a bullet pointed list of your skills and qualifications. Here, you should list your excellent knowledge of word processing, managing files and different records and your deep knowledge of accounting principles.

The following section of your resume has to describe your working experience. Talk about your duties and responsibilities in your previous positions like receiving payment from customer and adding the amount to the customer's account. In this section, you can also mention if you collected debts for many different companies or for one company. Also, add the name of the position you held, the name of the company and the location and the period of employment. The next section of your Account Collector resume has to be about your qualifications. When adding your education, do not forget that you have to add the name of the degree you obtained, the name of the school and the location. The last section of your resume can describe your achievements and affiliations. Mention clubs or associations you frequent or other professional achievements.

Account Collectors are required to have good negotiation skills and excellent audit and bookkeeping abilities.

Account Collector Resume Sample

Contact Information
Name: David Anderson
Address: 83 Madison Street
Marital Status: Single
Birth date: 01.08.1979


From my experience, I can state that Account Collectors are responsible for searching and notifying customers of delinquent accounts by telephone or personal visit in order to request payment


Seeking a challenging and rewarding position as an Account Collector in a reputed company where I can utilize my strong negotiations skills, my solid education and my vast experience in accounting


A dynamic and energetic Account Collector with expertise in the area of credit and collection and with experience in research and investigation; with the ability to handle multiple projects simultaneously and who can respect strict deadlines

Skills and qualifications

  • Excellent communication and interpersonal skills
  • Outstanding analytical and problem-solving skills
  • Proficient in using Microsoft Word, Excel, PowerPoint
  • Deep knowledge in business and operations management
  • Audit and bookkeeping abilities

Work Experience
Account Collector, NCO Group, Baltimore, MD, 2005 - present

Duties and responsibilities

  • Received payments and added the amounts paid to the customer's account
  • Used various computer systems to locate overdue accounts
  • Recorded information regarding the financial status of customers
  • Located customers of delinquent accounts in order to recover payments
  • Provided advice to customers of the actions for debt repayment

Account Collector, Svo Orlando Operations Center, Orlando, FL 2001-2005

Duties and responsibilities

  • Followed customers to pay credit accounts, damage claims or to return merchandise
  • Sorted correspondence and performed clerical duties like answered correspondence or preparing reports
  • Performed various administrative functions on accounts like updating address changes or other data
  • Arrange repayment schedules with customers based on their financial situation


Associate's Degree in Accounting, Howards College, San Francisco
Achievements and associations
Member of the American Accounting Association since 2007

Areas of interest



References available upon request

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