Ticket Agent Resume
A ticket agent's main responsibility is to sell tickets to customers for different modes of transportation: airlines, bus lines or railroad. In some cases, a ticket agent also sells tickets for steamship lines. The ticket agent has more responsibilities than selling tickets. Ticket agents also plan a schedule for the customer and help the customer reach their destination using the best route at a low cost. Ticketing agents must be familiar with different travel schedules and must be able to answer questions about travel times. Ticket agents also help passengers with their travel mode, to re-schedule their plans and to help them get to their final destination as quickly as possible.
Ticket agents can often help you handle your luggage like at the airport they weight your luggage and then send the luggage to the bag handlers. The ticket agents are required to have skills likethey have to be patient in stressful situations, they need to have the ability to solve problems quickly and easily, they need to be flexible and to have excellent time management skills.
After you add your contact information, the next section must contain the objective statement. The objective has to state what position you are looking for in the Tourism Industry and what skills and qualifications you have for the job. In the next section, you can add your skills. Don't forget to add your computer and internet skills, because as you know most ticket agents resolve their work on the internet. Highlight anything you feel that is relevant to your application in the Tourism Industry. The last section is your work experience. Offer details of your jobs in the Tourism industry. Present what your duties and responsibilities were in every position and how you helped in the company progress. Also mention your experience in organizing trips and booking.
Sample Ticket Agent Resume
Name: Peter Richardson
Address: 820 Washington Street
Marital Status: Single
Birth date: 01.07.1980
A ticket agent has to sell tickets to customers and to help the customer reach destination using the best route at the lowest possible cost.
I look for a rewarding and challenging position as a Ticket Agent in a reputed company where I can use my excellent organizational skills and experience in the tourism industry.
Strong customer service experience and a powerful knowledge of marketing strategy for ticket selling and looking to increase the profit of a travel agency
Skills and qualifications
- Powerful knowledge of ticketing software
- Knowledge of accounting principles and bookkeeping
- Knowledge of various marketing strategies for ticketing sales
- Important experience in handling a ticket office
- Strong verbal and written communication abilities
- Customer service experience
Ticket Agent, Maximum Placement Agency, Atlanta, GA 2006-present
Duties and responsibilities
- Selling tickets and maintaining sales paperwork like cash and credit card transactions
- Performed entertainment mailings and filing box office operations
- Performed ticket sale transactions through mail order, cash or credit sale system
Ticket Agent, American Eagle, Denver CO- 2002-2006
Duties and responsibilities
- Assisted passengers with information regarding the travel arrangements
- Announced customers about transport schedule changes
- Assisted passengers when boarding and disembarking
Associate's Degree in Marketing, Fairfield University, Connecticut: 2000-2002
Achievements and affiliations
Member of American Society of Travel Agents
Areas of interest
Travel Agency Manager
Maximum Travel Agency