sample resume

Automotive Services Manager Resume

The job of an auto service manager involves being in charge of a service department at a car dealership or at an auto repair shop. In the majority of the cases, it is the duty of the auto service manager to hire, train and fire the mechanics and to organize the workflow of the department. Based on the size of the company, in some cases, the managers might have to do some repairs on their own as well. Usually, these are the people that will discuss the problems with the customers, and they might also have to do some basic diagnostic testing the moment the car is signed in for repairs. If you think that you are up for this job, then you should include in your auto service manager resume the experience that you have regarding car repairs and your leadership abilities. This would make you a worthy candidate in the eyes of potential employers.

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Sample Automotive Services Manager Resume

Personal Details
Name: Dan White
Birth Date: 28 May 1980
Email: danwhite@mail.com
Nationality: American
Driver's License: Yes

Objective

To obtain the job of Auto Service Manager at your company and to improve the performances of the company. In order to do so, I would like to take part at an interview at the company.

Summary

Highly trained and skilled auto service manager with sound knowledge regarding the repairs that automobiles might need, with leadership abilities and excellent verbal communication skills, also having solid knowledge regarding the use of the tools and equipment that might be found at a repair shop.

Skills and Competencies

  • Knowledge regarding the way cars work
  • Leadership ability
  • Administration and management skills
  • Knowledge regarding the tools used in this field
  • Excellent communication skills
  • Customer service skills
  • Analytical, organized, professional, dependable employ
  • Good knowledge of vehicles mechanical operation
  • Positive attitude and customer services skills
  • Knowledge of use of tool and equipments used in car repair

Work Experience

Auto Service Manager, 2006 to present
Specialty Auto Repair, Ohio, USA

Job Duties:

  • Being responsible for managing the automotive services department
  • Scheduling the appointments with the customers
  • Conferring with the clients regarding the repairs that their car needs
  • Overseeing the work of the other mechanics
  • Hiring new technicians, training them and if required firing them
  • Making sure that customer receives consistent and accurate service
  • Making estimate of repair cost
  • Supervise work done by other technician
  • Confirming service repair by taking test drive of the vehicle and advising customer about specific lubricants
  • Maintain high standards by addressing customers complaints immediately
  • Keeping track of the status of car repair and notifying customer about the same
  • Making reports of all the repair work done in a day
  • Providing information on warranty and policies to customers

Assistant Auto Service Manager, 2002–2006
Specialty Auto Repair, Ohio, USA

Job Duties

  • Helping the manager regarding the customer appointments
  • Discussing the difficulties or the problems with the service personnel
  • Making sure of the dependability and accuracy of the service assignments
  • Keeping track of the activities performed by the department

Education

  • Engineering Degree in Automobile Engineering
  • Master degree in Business Administration
  • Certification in Auto cad
  • Certification in car remodeling

Achievements

  • Organizing trainings for the new staff
  • Improving the performances of the department
  • Building a car from individual parts
  • Manufactured a car running on solar energy

Areas of Interest

  • Business management
  • Automobile repairs
  • Leadership skills
  • Collector cars
  • References
  • Driving
  • Use of unconventional source of energy in cars as fuel

References

Ryan McGuire
General Manager
Specialty Auto Repair, Ohio, USA

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