sample resume

Communication Center Coordinator Resume

Communication center coordinators are in charge of the communication operations and procedures in different institutions and companies. For example, in an airport, the communication center coordinator supervises all the activities of the terminal staff that take place using the telephone, the internal radio or other special devices, even those designated for the public. They need to monitor all these activities as well as the equipment that make them possible, like communication electronic devices. They also intermediate between the terminal staff and different other departments, such as the maintenance department when there is a case of electronic malfunction in an elevator for example.

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As communication center coordinators, they have to take over all the occurring emergencies that need to be centralized in the communication center, such as bomb threats. More supervisory tasks are also in the responsibility of communication center coordinators. They have to monitor the activities of the communication center personnel and make sure those communication policies and regulations are followed. They have to take care of personnel paper work and organize communication logs. The resume of a communication center coordinator needs to emphasize these management and administrative qualities, as well as the ability to monitor audio and video communication devices and internet access.

Sample Communication Center Coordinator Resume

Personal Details

Name: Anna Thomson
Birth date: 05.05.1983
Address and Contact Details: 5425 N Scottsdale Rd, Suite 202, Scottsdale, AZ 34532, (203) 972-5000
Nationality: English
Marital Status: Married, 2 children
Driver's license: Yes

Introduction:

I have been working as a communication center specialist and I have achieved significant results in managing day-to-day tasks as well as more complex communication events and emergencies. I have established professional relations with my team colleagues and closely assisted the work of the communication supervisor, and, therefore, I consider myself to be well prepared to occupy the position of communication center coordinator.

Objective:

Seeking the position of the communication center coordinator and use my skills and abilities in improving the communication procedures and operations within the company and resolving any particular situation related to this department.

Summary:

Communication center specialist with experience, ready to apply for the position of communication center coordinator Skills/Competencies: audio and video communication abilities, interpersonal and leadership skills, communicational abilities, management and administrative abilities, capacity to respond effectively in emergencies, decision-making, multitasking, technical abilities

Computer knowledge: intermediate computer literacy, ability to work with special monitoring applications and devices

Work Experience:

Communication center specialist, 2005-present
NVC Airports, Scottsdale, Arizona

Responsibilities:

  • managing the daily communication activities
  • making sure that the electronic devices are functioning properly
  • addressing all the problems related to communication devices and other electronic devices, such as elevators
  • collaborating with the maintenance department in troubleshooting and resolving technical problems
  • assisting the communication center coordinator
Education and Training:

Master's in Business Administration, Scottsdale University
Bachelor's Degree in Technical Sciences, Scottsdale University

Achievements:

As a communication center specialist I have contributed to the well-functioning of communication devices and operations within the airports

Areas of interest:

Business, electronics, computers, social networking

References:

Mr. Daniel Louis, Manager of Human Resources Department, NVC Airports, Scottsdale, Arizona

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