sample resume

Credit Loan Collections Supervisor Resume

Credit Loan collections supervisor has to analyze any delinquent account and contact the person or the company responsible in order to resolve the situation, to instruct the staff on the methods used when dealing with clients who have overdue payments and with overseeing that the department fulfills its duties as required. The offered sample credit loan collections supervisor resume will shed some light on the skills and abilities required for this position. The applicant must be aware that they need to show what kind of experience or related studies they have in the field. A clear example is provided right here. Only use this as a guide when writing your own resume.


Contact Information

Name: Mary Johnston
Email address:
Address: 521 Wisteria Lane, LA, CA
Phone number: (555)555 5487
Marital status: Married
Driver's license: Yes
Nationality: American


I want to get a job as a credit supervisor in your company, as a long term employee.


I am a person who is experienced in finances as a result of my studies, so I believe I am the perfect match for this position. I communicate well, and I believe the credit industry is what suits me best. I look forward to becoming a part of your company's team, and I hope I will prove to be a great asset to your company in the long run.

Skills and Qualifications

  • Very strong finance knowledge and skills
  • Good computer skills
  • Good communication skills
  • Very strong socializing abilities
  • Good knowledge of the credit industry
  • Math and calculations abilities
  • Good management skills
  • Good administration skills
  • Attention to details
  • Administrative skills
  • Very responsible person
  • Abilities to work in a fast-paced environment and under pressure
  • Good memorizing abilities

Work Experience

Credit Collections Agent, Marla Bank,
San Francisco, Ca, 2004–2008

Duties and responsibilities

  • Calling the clients of the bank and collecting overdue payment when necessary
  • Compiling reports for the loan collections supervisor
  • Setting up a payment schedule with the clients and making sure it stays on track
  • Discussed any occurring issue with the supervisor
  • Ensured that the payment towards the bank is received
  • Performed administrative tasks such as answering phone calls and emails
  • Keeping in touch with the assigned clients

Credit and loans collections supervisor, San Quito Bank,
LA, CA, 2008–2011

Duties and responsibilities

  • Monitored the loan agents to ensure that they are fulfilling their tasks
  • Solved complaints and customer issues
  • Gave assignments to the rest of the team
  • Setting up departments for the agents and assigning them customers
  • Ensured that the bank payment is received correctly
  • Reviewed reports compiled by the agents
  • Conducting one on one meeting with collection agents to identify reasons for performance problem and chart out an action plan to resolve problems
  • Developed and implemented new corporate policies, procedures and laid down work standards in association with management
  • Conducted meetings with manager or other reporting authority to resolve issues in performance based areas, output quality and work schedules
  • Performed administrative duties like making reports, correspondence or any other information and forwarding them to management or if required government agencies
  • Developed, designed and implemented new staff training and development programs, customer care and service initiatives and performance measurement criteria
  • Made reports on several activities like payroll, production and performance to check various details like work activities and evaluated performance
  • Informed new joins about laid down work procedures and standards and company policies applicable on staff


High school diploma, Beverly High, Beverly Hills, CA, 1999–2001
Bachelor degree in Finances, Beverly Hills University, Beverly Hills, CA, 2001–2004

Area of Interest

  • Music
  • Driving
  • Adventure sports
  • Rock climbing
  • Swimming
  • Dancing
  • Writing
  • Body Building


References are only available on request.

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