sample resume

Gaming Supervisor Resume

Gaming supervisors are mainly responsible for managing, monitoring and overseeing gaming operations and are usually employed at racetracks, hotels, commercial casinos or riverboats. They are the ones who greet the customers and ask them about the quality of the service.

Advertisement

The resume of a Gaming Supervisor should include the extensive knowledge one has about different games. Only this can assure the employer that you are capable of performing your daily tasks appropriately.

The main duties of a gaming supervisor are:

  • monitoring game operations to ensure that federal and state law regulations are adhered to
  • that house rules are followed and that the employees provide proper service
  • observing the behavior of gamblers for signs of cheating, like for example switching, counting cards or marking and notifying security if necessary
  • maintaining familiarity with all games and with the tricks and strategies used by cheaters
  • resolving employee and customer complaints
  • establishing and maintaining table limits and banks for each table
  • monitoring games and stations and also moving dealers to other games, in order to ensure adequate staffing
Gaming supervisors may also have to complete paperwork required for monetary transactions, conduct reports and manage the casino personnel.

Most employers will require gaming supervisors to have over two years of prior gaming experience and they must have completed an on-the-job-training. Having a college or university degree in hotel management of two or four years and a certification in gaming are also requirements.

If you are interested in pursuing a career as a gaming supervisor, you should look at the following resume sample.

Gaming Supervisor Resume Sample

Personal Details

Name: Joshua Springsteen
Birth Date: 8 January 1980
Nationality: American
Driver's License: Yes

Objective

Seeking to fill the challenging position of a gaming supervisor in a reputable casino

Education and Professional Training

  • Associate's degree in business administration from the University of Nevada, Las Vegas in 2001 Skills/Competencies
  • Strong communication and organizational skills
  • In-depth knowledge of casino operational procedures and internal controls
  • Vast knowledge of record keeping practices and principles
  • Excellent ability to monitor for possible illegal gaming devices and practices
  • Strong knowledge of security practices such as surveillance equipment
  • Exceptional ability to monitor and observe the employees, in order to ensure compliance with management procedures and practices and internal controls
Professional Experience

2002-Present date: Gaming supervisor for Springfield Casino, Las Vegas, California

Duties and responsibilities:

  • Monitoring the casino floor and observing employees and customers to ensure compliance with casino management practices and gaming commission regulations
  • Monitoring gaming activities to prevent fraud and cheating
  • Writing incident reports and following up on all reported violations of regulations and incidents
  • Reporting detected irregularities in any department
  • Preparing and making special inspections when needed
  • Monitoring cash drop procedures and money transfers
  • Verifying jackpot and being present when slot machines were opened
  • Monitoring incident reports and log sheets
2000-2002: Enforcement agent for Excel Casino, Las Vegas, Nevada

Duties and responsibilities:

  • Ensuring strict compliance with commission directives, policies, administrative regulations and rules
  • Developing and maintaining positive working relationships with the local, state and federal law enforcement officers to conduct activities and investigations effectively
  • Obtaining thorough knowledge of internal controls
  • Monitoring, documenting and reporting internal control compliance
  • Developing and maintaining current and detailed knowledge of gaming enforcement activities
Achievements

I have prevented several cheating attempts during my career.

Areas of interest

  • Poker
  • Sports
References

Available upon request.

Get Your Resume Done for Only $69 by CPRWs