sample resume

Head Baggage Porter Resume

A head baggage porter has similar duties to those of usual porters such as handling the basic tasks in the hotel, securing transportation, moving luggage into or from hotel rooms, but also with additional duties such as managerial and administrative responsibilities that include supervising that the work of other porters.


The job duties of a head baggage porter depend on the area of the hotel they work in, for example some head porters may be assigned to do housekeeping tasks like changing linen, vacuuming and assisting with the care of hotel grounds. However, the main responsibility of head porters is supervision. They handle interviews and hire, train other porters, keep records that point shifts activity and work hours for each employee. Some hotels may require their head baggage porters to make inventory, provide information and answer customer service or participate in security measures as well.

A head baggage porter must have at least a high school diploma, and training which will be provided on for the first 30 days of work. Head porters must have the ability to deal with various types of people, the ability to supervise and manage other employees, and good communication skills which is an essential requirement. A head porter must have the ability to manage conflicts between other porters, and the ability to do multitasking, and possess good organizational skills, as well as remarkable customer service skills. Other requirements include flexibility, because a head porter may have to travel outside the hotel to meet the needs of clients, and a good physical condition and health is important because the job requires a lot of physical work.

A good resume for this position should pinpoint all the skills and abilities which are relevant for a head baggage porter.

Head Baggage Porter Resume Sample

Personal Details
Name: Samuel Michel
Address: Crown Street, New York, USA
Phone: (555) 555 5533


Seeking a position as Head Baggage Porter

Summary of Qualifications

  • Excellent communication skills
  • Remarkable customer service skills
  • Good physical health
  • Good verbal and written skills
  • Over five years of experience with baggage handling at a hotel
  • Good supervisory skills
  • Team-player with the ability to establish and maintain effective work relationships with other employees
  • Reliable and dependable employee
  • Ready for immediate hire

Professional Experience

Paradise Hotel and Resort, New York, USA
Head Baggage Porter, 2002-Present

Duties and Responsibilities:

  • Supervised other baggage porters and evaluated their efficiency
  • Assigned duties to other porters
  • Planned work schedule for porters
  • Resolved conflicts between porters or mishandling baggage
  • Screened new job applicants, trained and hired new porters

Paradise Hotel and Resort, New York, USA
Baggage Porter, 2000-2002

Duties and Responsibilities:

  • Transported the hotel clients' baggage
  • Assorted baggage from vehicle to the hotel room
  • Presented the hotel grounds and services
  • Answered questions to customers


Associate Degree's, General Education, 2000
New York Community College, New York, USA

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